During peak seasonal periods, such as Easter, planning ahead is particularly important because delivery networks experience a significant increase in parcel volume. To support timely arrivals, Jellycat provides recommended ordering dates informed by its shipping partners. These suggested deadlines are designed to increase the chances that gifts reach recipients before the holiday. Ordering early helps reduce the risk of delays caused by high courier demand and allows for a more relaxed shopping experience.
Delivery times vary depending on the destination and the shipping option selected at checkout. International shipments, including those to Canada, generally require earlier placement compared to domestic orders. Customers may have multiple shipping choices, such as standard, expedited, or priority services, each with its own estimated transit timeframe. Even faster methods, however, can be affected by delays during busy periods.
Personalised or customised items need extra time for preparation before dispatch. Because these products are made specifically for each customer, they should be ordered well in advance of holidays. Deliveries to remote or rural locations may also take longer, and transit times can differ across regions due to local courier infrastructure and coverage.
All online delivery estimates, whether shown during checkout or in seasonal guidance, are approximate and cannot be guaranteed. Factors like severe weather, transport disruptions, customs processing, or unexpected operational issues can affect transit times. Orders placed before suggested cut-off dates may still encounter delays outside Jellycat’s control.
At checkout, customers can view available shipping methods, associated costs, and estimated delivery days after dispatch. Shipping times are calculated from when an order leaves the distribution centre, not from the time it is placed. Once a package ships, a confirmation email with tracking information is sent, allowing customers to follow their parcel and stay updated on expected delivery.
Within the continental U.S., standard shipping typically takes several business days, with expedited options available for faster delivery. Shipments to Alaska and Hawaii generally require additional transit time due to distance. Canadian orders include duties in the purchase price, though delivery may take longer depending on location and customs clearance. Certain orders may qualify for free shipping if they meet specified thresholds, depending on the destination and chosen service level.
Delays can occasionally occur due to extreme weather, staffing shortages, or other operational challenges. Tracking updates help customers anticipate any potential changes.
By ordering early, selecting the appropriate shipping method, and accounting for possible disruptions, customers can plan more confidently for seasonal events like Easter. While exact arrival dates cannot be guaranteed, preparing in advance significantly improves the likelihood that gifts will arrive on time, ensuring smoother and more enjoyable celebrations.