Terms of Use

This website is managed by Jellycat Inc. and is designed to provide access to brand information, online shopping, and other digital services. By using the site, including any associated tools or features, you agree to comply with these terms, which form a binding agreement between you and Jellycat. These terms apply to all visitors, whether browsing content, creating an account, placing orders, or interacting with site features. If you do not agree with these terms, you should stop using the website immediately.

The website is intended for personal use by individuals who are at least 18 years old. Some features may require account registration, and in such cases, you must provide accurate, complete, and current information. You are responsible for maintaining the security of your account and login credentials. Any activity conducted through your account is considered authorized by you. Jellycat is not responsible for any losses or damages resulting from compromised account information, and you should notify the company promptly if you suspect unauthorized access.

All content on the site, including text, images, videos, graphics, logos, layouts, software, and other materials, is protected by copyright, trademark, and other intellectual property laws. This content is provided for personal, non-commercial use only. Users may not copy, reproduce, distribute, modify, display, or otherwise exploit any materials without prior written consent from Jellycat. Actions such as attempting to disrupt the site, gain unauthorized access, collect data through automated means, or use the website for illegal or harmful purposes are strictly prohibited.

While Jellycat aims to provide accurate and up-to-date information, errors or omissions may occur. Product descriptions, pricing, availability, and delivery estimates may change without notice. Images are for illustrative purposes, and product appearance may vary depending on device or display settings. The website is provided “as available,” and Jellycat does not guarantee uninterrupted access, error-free operation, or suitability for any particular purpose. Use of the site is at your own risk.

Users may have the opportunity to submit content, such as reviews, comments, or other feedback. Any submitted material must comply with applicable laws, respect the rights of others, and be free of harmful, misleading, or offensive content. By submitting content, you affirm that you have the right to share it and grant Jellycat permission to use, display, store, and manage the material in connection with the website. Jellycat reserves the right to review, edit, remove, or decline to publish submitted content at its discretion.

Jellycat may modify, suspend, or discontinue any part of the website or its features at any time. The terms governing use may also be updated periodically. Continued use of the site after changes indicates acceptance of the revised terms. If you do not agree with updated terms, you should stop using the website.

Disputes arising from the use of the site or its services are generally resolved through individual binding arbitration rather than court litigation, except where prohibited by law. This means claims will be handled individually, not as part of a class or group action.

Jellycat is committed to providing a safe, reliable, and user-friendly online environment. Support is available through designated customer service channels, and users are encouraged to review these terms regularly to stay informed of their rights and responsibilities while using the website.